Last Updated: [Insert Date]

Welcome to Inscripture Designs (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website www.inscripturedesigns.com and the purchase of our memorial jewelry products. By accessing our website or placing an order, you agree to be bound by these terms.

At Inscripture Designs, we create meaningful memorial jewelry with the utmost care and respect for your personal connections. These terms reflect our commitment to honoring these special pieces while ensuring clarity in our relationship with you.

1. Website Use

1.1 Eligibility

You must be at least 18 years old to place an order on our website. By using our site, you represent that you have the legal capacity to enter into binding contracts.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3 Prohibited Uses

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use any automated means to access our site without permission

2. Products and Services

2.1 Product Descriptions

We take great care in creating accurate product descriptions and images. However, slight variations may occur in handmade memorial pieces. Please note that:

  • Ashes jewelry contains a small portion of cremation ashes as specified
  • Fingerprint, handwriting, and illustration jewelry are custom made from your provided materials
  • Color representations may vary slightly due to monitor settings

2.2 Personalization

For custom memorial jewelry, you are responsible for:

  • Providing accurate personalization details
  • Ensuring you have rights to any images or materials you submit
  • Verifying the accuracy of all personalization before production begins

2.3 Custom Product Policy

Due to their deeply personal nature, the following custom items cannot be returned or exchanged unless defective:

  • All ashes jewelry (bracelets, charms, earrings, lockets, necklaces, rings)
  • Fingerprint jewelry
  • Handwriting jewelry
  • Photo jewelry
  • Handprints & Footprints jewelry
  • Illustration jewelry

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase our products. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in product description or pricing
  • Suspected fraudulent activity

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that you have the legal right to use any payment method you provide.

3.3 Pricing and Taxes

All prices are in US dollars. We reserve the right to adjust prices at any time. You are responsible for any customs duties, taxes, or fees imposed by your country.

4. Shipping and Delivery

4.1 Processing Time

All orders require 1-2 business days for processing before shipment.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days delivery after dispatch)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days delivery after dispatch)

We ship worldwide, excluding some Asian countries and remote areas. You’ll receive tracking information once your order ships.

4.3 Delivery Issues

If your order is lost or significantly delayed, please contact us at [email protected]. We will work with the shipping carrier to resolve the issue.

5. Returns and Refunds

5.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. To be eligible:

  • Item must be unused and in original packaging
  • Item must be in the same condition as when received
  • Custom memorial items (listed in section 2.3) are excluded unless defective

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days of receipt with your order number and reason for return
  2. We’ll email return authorization and shipping details within 1-2 business days
  3. Package item securely in original packaging and mail to our address

5.3 Refund Processing

Refunds are processed to your original payment method within 5-7 business days after we receive and inspect your return. Shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on our website, including designs, text, graphics, and logos, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.

7. Limitation of Liability

In no event shall Inscripture Designs be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim related to our products or website shall not exceed the purchase price of the product in question.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on our website with the effective date. Your continued use of our website after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Inscripture Designs
4337 Oral Lake Road
OAKLAND, US 34760
Email: [email protected]

Thank you for choosing Inscripture Designs. We appreciate the trust you place in us to create meaningful memorial jewelry, and we treat each order with the care and respect it deserves.